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-Select "Internet Options"
-Select the "Privacy" tab
-Uncheck the box "Block Pop-Ups"
-Move the slider to "Low"
-Close the tool box and refresh this page

If you still can't connect please contact Morningstar at libraryservices@morningstar.com with the following information:
-IP address: 38.107.191.106
-Referring URL :
-Time: 14:48
-Date: 2/9/2010
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-Please have your library barcode number